SOURCE BIOSCIENCE UK LIMITED ("We" "us" or
"our") are committed to protecting and respecting your privacy.
This policy (together with our terms of
use and any other documents referred to on it) sets out
the basis on which any personal data we collect from you, or that
you provide to us, will be processed by us. Please read the
following carefully to understand our views and practices regarding
your personal data and how we will treat it.
For the purpose of the Data Protection Act
1998 (the Act), the data controller is SOURCE BIOSCIENCE UK LIMITED
of 1 Orchard Place, Nottingham Business Park, Nottingham, NG8
Our nominated representative for the
purpose of the Act is Dr Nicholas Watson Ash, Chief Executive
Information we may collect from
We may collect and process the following
data about you:
- Information that you provide by filling in forms on our site
www.jbu-clinic.co.uk (our site). This includes information provided
at the time of registering to use our site, posting material or
requesting further services.
- If you contact us, we may keep a record of that
- We may also ask you to complete surveys that we use for
research purposes, although you do not have to respond to
- Details of transactions you carry out through our site and of
the fulfilment of your orders.
- Details of your visits to our site including, but not limited
to, traffic data, location data, weblogs and other communication
data, whether this is required for our own billing purposes or
otherwise and the resources that you access.
- Information generated in the provision of the services to you
(i.e test results)
We may collect information about your
computer, including where available your IP address, operating
system and browser type, for system administration and to report
aggregate information to our advertisers. This is statistical data
about our users' browsing actions and patterns, and does not
identify any individual.
from other users of our website. This helps us to provide you with
a good experience when you browse our website and also allows us to
improve our site. For detailed information on the cookies we use
and the purposes for which we use them see our Cookie
Where we store your personal
The data that we collect from you may be
transferred to, and stored at, a destination outside the European
Economic Area ("EEA"). It may also be processed by staff operating
outside the EEA who work for us or for one of our suppliers. Such
staff maybe engaged in, among other things, the fulfilment of your
order, the processing of your payment details and the provision of
support services. By submitting your personal data, you agree to
this transfer, storing or processing. We will take all steps
reasonably necessary to ensure that your data is treated securely
provide to us is stored on our secure servers.
Any payment transactions will be processed
by SAGE PAY and is stored securely using 256 bit encryption
standards. Full details of the security of the SAGE PAY can be
found on their website www.sagepay.com/security-standards
Where we have given you (or where you have
chosen) a unique ID and access key which enables you to access
certain parts of our site, you are responsible for keeping this
unique ID and access key confidential. We ask you not to share your
unique ID and access key with anyone.
Unfortunately, the transmission of
information via the internet is not completely secure. Although we
will do our best to protect your personal data, we cannot guarantee
the security of your data transmitted to our site; any transmission
is at your own risk. Once we have received your information, we
will use strict procedures and security features to try to prevent
Uses made of the
We use information held about you in the
- To ensure that content from our site is presented in the most
effective manner for you and for your computer.
- The information that we collect and store relating to you is
primarily used to enable us to provide our services to you.
- The information is collected by us, and in the case of free
testing, it will be passed onto the body funding your free test in
order to provide further services (such as free treatment). The
body funding your test will be made clear to you during the request
procedure, and is usually your local NHS Trust.
- www.jbu-clinic.co.uk adhere to strict privacy guidelines in
order to protect your data, and all information will be treated in
- To carry out our obligations arising from any contracts entered
into between you and us.
- To allow you to participate in interactive features of our
service, when you choose to do so.
- To notify you about changes to our service.
Disclosure of your
We may disclose your personal information
to any member of our group, which means our subsidiaries, our
ultimate holding company and its subsidiaries, as defined in
section 1159 of the UK Companies Act 2006.
We may disclose your personal information
to third parties:
- In the event that we sell or buy any business or assets, in
which case we may disclose your personal data to the prospective
seller or buyer of such business or assets.
- If SOURCE BIOSCIENCE UK LIMITED, or the ultimate holding
company is (or substantially all of its assets are) acquired by a
third party, in which case personal data held by it about its
customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data
in order to comply with any legal obligation, or in order to
conditions of supply and other agreements; or to protect
the rights, property, or safety of SOURCE BIOSCIENCE UK LIMITED,
our customers, or others. This includes exchanging information with
other companies and organisations for the purposes of fraud
protection and credit risk reduction.
- If we are under a contractual duty to disclose or share your
personal data with a third party.
- In the event that we contract with third party companies,
sub-contractors, service providers or other person to provide
certain services including credit card processing, shipping, data
management. We will only store such information as is necessary to
enable them to provide the services;
- Information which we are required to provide to government
bodies, such as the Health Protection Agency.
Children and minors
- We do not knowingly collect or solicit Personal Information
from anybody under the age of 16. Anyone under the age of sixteen
(16) will not be knowingly allowed to purchase a service through
- If you are under sixteen (16), please do not attempt to
register on our site or send any personal information to us. This
is information about yourself, including your name, e-mail or home
address, house telephone number, mobile number or other contact
details. No one under the age of sixteen (16) may provide any
personal information to our site or receive any services on our
- Anyone of under eighteen (18) years old should make sure that
they ask their parents for permission before sending any
information about themselves to anyone over the internet including
You have the right to ask us not to process
your personal data for marketing purposes. We will usually inform
you (before collecting your data) if we intend to use your data for
such purposes or if we intend to disclose your information to any
third party for such purposes. You can exercise your right to
prevent such processing by checking certain boxes on the forms we
use to collect your data. You can also exercise the right at any
time by contacting us at firstname.lastname@example.org.
Our site may, from time to time, contain
links to and from the websites of our partner networks, advertisers
and affiliates. If you follow a link to any of these websites,
please note that these websites have their own privacy policies and
that we do not accept any responsibility or liability for these
policies. Please check these policies before you submit any
personal data to these websites.
The Act gives you the right to access
information held about you. Your right of access can be exercised
in accordance with the Act. Any access request may be subject to a
fee to meet our costs in providing you with details of the
information we hold about you.
Changes to our privacy
Any changes we may make to our Privacy
Policy in the future will be posted on this page and, where
appropriate, notified to you by e-mail.
Questions, comments and requests regarding
Orchard Place, Nottingham Business Park, Nottingham, NG8 6PX